Support
We're here to help
Duesy keeps track of your paperwork so nothing slips through. If something is unclear or not working, start with the topics below — and email us any time for help, feedback or a feature request.
Common topics
Account & sign-in
Creating an account, signing in with email, Google or Apple, resetting your password and household members.
Documents & AI
Scanning, uploading or forwarding documents, what Duesy reads from them, and reviewing suggestions before you save them.
Notifications
Reminders before a due date, push notifications on your phone, emails and how to change what you receive.
Outlook
Connecting a mailbox, what Duesy looks at, reconnecting after a password change and disconnecting again.
Premium & payments
What Premium includes, billing and invoices, changing your plan and cancelling your subscription.
Privacy & deleting your account
How your documents are stored, what we do and don't use them for, and how to delete your data or your whole account.
Contact us
Email us with your question, feedback or feature request. Tell us what you were doing and what you expected — that helps us answer faster.
We usually reply within a few business days.
Privacy and terms
Read how we handle your data and the agreement between you and Duesy.